开始使用

1. 添加你拥有或获授权使用的 SSH 服务器。
2. 选择密码、保存的私钥或连接时询问的凭据。
3. 首次连接时，在可信渠道核对服务器主机指纹，再决定是否保存信任。

TermDesk 不要求注册独立账号。服务器列表可以保持为空，也不会自动创建示例服务器。

无法连接时

• 确认服务器已开机，地址、端口和用户名正确。
• 确认服务器防火墙、安全组和 SSH 服务允许连接。
• 若通过跳板机连接，请分别核对跳板机与目标服务器。
• 如果主机密钥发生变化，请先向服务器管理员核实，不要直接忽略警告。

可以在 TermDesk 中查看诊断信息。诊断包需要由你主动导出，并默认移除密码、私钥、完整 endpoint、终端输出和远程文件内容。

平台能力

macOS：服务器与私钥管理、SSH、SFTP 文件工作区、本地端口转发和独立 Web 工作区。

iPhone 与 iPad：服务器与私钥管理、SSH 和适用的单跳连接；当前不提供 SFTP、端口转发或 Web 工作区。

同步与凭据

配置同步和凭据同步是两个独立选择。配置同步使用你 Apple ID 下的私有 CloudKit 数据库；密码、私钥正文和口令只存储在当前设备的 Keychain，或在你明确选择后存储于 iCloud Keychain。

安全提示：不要把 token、密码或私钥正文写进服务器备注、标签或快捷命令。不要通过支持邮件发送密码、私钥、口令、完整主机指纹或未脱敏诊断资料。

购买与恢复

TermDesk 主 App 可免费下载。TermDesk Pro 是通过 Apple App Store 提供的永久买断项目。价格由 App Store 根据用户地区显示。

若已购买但未识别，请确认 App Store 网络与账号状态，再在 TermDesk Pro 页面选择“检查购买状态”或“恢复购买”。购买、退款和恢复由 Apple StoreKit 处理。

联系支持

电子邮件：support@hermit-lab.com

反馈时请提供 TermDesk 版本、Apple 设备型号、系统版本、问题发生步骤和已脱敏的错误信息。请勿发送密码、私钥、口令、完整服务器地址、终端内容或远程文件。

我们只会将你主动发送的支持邮件用于诊断和回复该问题。

Getting started

1. Add an SSH server you own or are authorized to access.
2. Choose a password, a saved private key, or ask-on-connect credentials.
3. On first connection, verify the host fingerprint through a trusted channel before saving trust.

TermDesk does not require a separate account. The server list can remain empty, and the app does not create sample servers automatically.

If a connection fails

• Confirm that the server is online and its address, port, and username are correct.
• Confirm that the server firewall, cloud security group, and SSH service permit the connection.
• For a jump-host route, verify both the jump host and the destination server.
• If a host key changes, verify the change with the server administrator instead of bypassing the warning.

Diagnostics are available inside TermDesk. A diagnostic bundle is exported only when you request it and excludes passwords, private keys, raw endpoints, terminal output, and remote file contents by default.

Platform capabilities

macOS: server and private-key management, SSH, the SFTP file workspace, local port forwarding, and separate Web workspaces.

iPhone and iPad: server and private-key management, SSH, and supported single-jump routes. SFTP, port forwarding, and Web workspaces are not currently available on these platforms.

Sync and credentials

Configuration sync and credential sync are separate choices. Configuration sync uses the private CloudKit database of your Apple ID. Passwords, private-key text, and passphrases remain in the current device's Keychain or, only when you explicitly choose it, iCloud Keychain.

Security notice: Do not place tokens, passwords, or private-key text in server notes, tags, or quick commands. Never send passwords, private keys, passphrases, full host fingerprints, or unredacted diagnostics in a support email.

Purchases and restoration

The main TermDesk app is free to download. TermDesk Pro is a one-time, non-consumable purchase provided through the Apple App Store. The App Store displays the localized price for the user's region.

If a prior purchase is not recognized, confirm App Store connectivity and account status, then use Check Purchase Status or Restore Purchases on the TermDesk Pro page. Apple StoreKit processes purchases, refunds, and restoration.

Contact support

Email: support@hermit-lab.com

Include the TermDesk version, Apple device model, operating-system version, reproduction steps, and redacted error details. Do not send passwords, private keys, passphrases, full server addresses, terminal contents, or remote files.

Information you voluntarily send in a support email is used only to investigate and respond to that request.